Can't add billing method

[f7566312]

Hi there,

I'm trying to activate the Agency Plus but when I click to add a PayPal billing method, the screen just loads forever. I've tried to activate the payment method through my agency profile under "add payment method" and through "activate agency plus" but none is working. Any advice? Thanks!Grayed out loading screen

[g_vasilevski]

Hi Dragan,

Could you please try clearing your cache and cookies or logging in via another browser to update your agency membership plan? Thank you.

[f7566312]

I've tried all of that, including the incognito mode but nothing happens. It just loads the payment option popup forever.

[g_vasilevski]

Hi Dragan,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your biling method. Thank you.