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akanksha_dm
Community Member

Charge Failed

I had 2 jobs posted. I have a Visa debit card that I used to pay the first one, but it is not letting me fund the second contract saying that my charge failed , due to which I am not able to hire. Please help me out with this

4 REPLIES 4
arooj78
Community Member

Do you have enough funds available in the card?
It's new for me that clients have to add cards for each job post. I thought they add it to their account & pay for any number of jobs they want.

Yes, I do have funds available in my card. I do not exactly have to add the card again, it is just that when I try to add funds to escrow to start the second contract, it says "Charge Failed", and hence does not let me start the contract.

I have flagged this post. 
Any moderator will be here to assist you soon. 
Hope it gets resolved. 

Hi Akanksha,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

~ Luiggi
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