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Charge failed

Active Member
Jaan S Member Since: Jan 7, 2020
1 of 2

Hi,

 

When activating a new milestone, I got an error "Milestone activation failed. Please contact customer support.". I figured that my card's limits were too small and increased them. Now the payment fits into the card's payment limits but I still get the same error.

 

In the Payments view, I see "Charge failed".

 

Why is that and how can I activate the next milestone?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Jaan,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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