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Rhys's avatar
Rhys B Community Member

Payment Method failing

Hello, am a regular client on upwork and recently I have been unable to process my payments as this message keeps appearing. "You don't have a valid billing method on file with Upwork. Please correct this before making an offer."  

 

I don't know where the problem is because I have been using the same card for my billings and my card is loaded with cash. Kindly help me out.

1 REPLY 1
Goran's avatar
Goran V Retired Team Member

Hi Rhys,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method, thank you.

~ Goran
Upwork