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Payment error

Active Member
Isabel G Member Since: Apr 23, 2016
1 of 2

Cear Sirs,

I would like to report a problem related with a payment that was not supposed to be made because the freelancer declined the job, but the money got off my bank account. 

I received a message bellow, that confirmed his declination, so I didn't authorized any payment to this colleague.

 Golan Rana

Would you tell me how this should happen?

 

 

Regards,

Isabel Guimaraes 

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
2 of 2

Hi Isabel,

 

I can see the funds were credited back to your payment method on March 11. Please check your billing details and let me know if you need further assistance.

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