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Jeff's avatar
Jeff H Community Member

Unable to hire a freelancer...

I keep getting the error when trying to hire someone: "An error has occurred. Please try again later".

 

This has happened over several days.  I have tried on Android, iPhone, and multiple desktop browsers.  I get the same message for each.

 

I have not hired or posted a job is several years.  My account was orignally an eLance account 12+ years ago.

 

In my account setting I am also unable to add new users to my team.  That may or may not be related.

 

I did add multiple payment methods.

 

Thanks for the help.

2 REPLIES 2
Hala's avatar
Hala M Community Member

describe your teamthat you want

Jeff's avatar
Jeff H Community Member

The screen below shows what I am getting when I try to hire someone:

Screenshot 2024-11-20 at 9.34.38 AM.png

 

Unrelated to this when trying to add a user to my team I am not receiving any feedback after entering a valid email and adding the user as an admin on my account.  I was only doing this to see if another user could complete the hire.