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how i get back some money to client

hi there 

i finish my job with client and she send me the money that we have deal and we finished the job , then he send extra money may be by mistake  , after that she asked me to resend her the extra money because she do it by mistake , how i can send the money back to her again 

1 REPLY 1
kochubei_valeria
Community Manager
Community Manager

Hi Ahmed,

 

You can issue a refund to the client. In order to do it, go to My Jobs> Contracts and click on the  name of the contract. If the contract is open, you'll see a refund button on the right. If the contract has already been closed, you'll see the refund button next to the amount paid:

 

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~ Valeria
Upwork