In May 2017 I received a message from Upwork with a special promotion with 0% fee when I bring my own client to Upwork (I am a Top rated freelancer) and I received an invitation linked to send it to my client for register and activate this 0% fee. A few days ago, I send it to my client and he registered and started a Upwork contract and now, when the contracted is just ended I realized that I have standard 20% fee. What to do in this situation? It's obvious that I was not intended to bring my client to pay 20% to Upwork.
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Hi James Christopher, and Jackline,
I shared your account information with the team so that they can reach out to you with your personal link, and more information about the promo.
I have got "We're offering 0% on fees with new clients you bring to Upwork." bage on my page. But I'm not getting email with details about promotion. Can some one help me with that?
I just checked your account and I can confirm that our team already shared the link with you on your ticket ending in 7797. You can access your ticket section on this Link, thank you.
The client will be paying the regular client payment processing fees of 2.75%.
Oleksii I wrote:
Does it mean that client will pay 0% fee also? Please clarify this point.
I've shared your account information with the team and they will reach out to you with your personal link and more information about the program.
I'd like to express my gratitude to the team in providing Top Rated badge to me. I can't express the happiness enough.
I'd been waiting for it to bring two of my long term clients on Upwork and it has finally happened. However, I can't find my Client Invitation link in anywhere.
Could you please share it with me once again.
I'll go ahead and share your account information with the team so that they can get back to you with your personal link, and more information about the program.
Yes, the program is still available for Top Rated Freelancers. Our team will send you the link in the next couple of days, together with more information about this program. Thank you.