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Account again suspended like 4th time, then goes to financial limit, then back to suspended.

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Active Member
Alyona R Member Since: May 27, 2020
1 of 11

Could you please help me! Every time, I submit something, my account becomes suspended. Submitted ID became suspended. Solved. Submitted payment preference became suspended. submitted W9 again suspended. Is it a bug there or it's automatically like that?

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 11

Hi Alyona,

 

I checked your account, and I can see that you are already corresponding with our team regarding your account status. One of our team members will update your ticket, providing further assistance. Thank you!


-Joanne
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Alyona R Member Since: May 27, 2020
3 of 11

Good day, Upwork Team,

How can I resolve the 'financial limit' on my account? I fill out the W9 form and chose a payment method, but have this issue yet.

Thank you!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 11

Hi Alyona,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.


~ Bojan
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Alyona R Member Since: May 27, 2020
5 of 11

Good day, Upwork Team. My account is still suspended for no reason. It was suspended a few times already. I just created an account, not been able to start yet. Would you mind please to fix it? I would be very thankful.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 11

I apologize for the delay in receiving an update, Alyona.

 

I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.


~ Bojan
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Alyona R Member Since: May 27, 2020
7 of 11

Thank you very much, Bojan

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Alyona R Member Since: May 27, 2020
8 of 11

Hi, Bojan, I have no response yet from Upwork team. How long does it take usually to get the response? 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
9 of 11

Hi Alyona,

 

Please allow time to them to respond and update the ticket. If you have any additional question please post them on that ticket for further assistance.

 

Thank you for your patience!


~ Bojan
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Alyona R Member Since: May 27, 2020
10 of 11

Thank you very much Bojan!

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