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lucafucci
Community Member

Account suspended

Hi,

I couldn't get why my account has been suspended. I checked for the emails but I couldn't find one saying my account has been suspended and the reason why.

I had a video chat with an operator but the problem's still there.
How can I manage it?

ACCEPTED SOLUTION
VladimirG
Community Manager
Community Manager

Hi Luca,

 

I checked and see you completed the verification process successfully and your account is again fully functional. 

~ Vladimir
Upwork

View solution in original post

247 REPLIES 247

Hi Bojan,

Nobody contact to me yet. I am eagerly waiting for their response.


Regards,
Md Moshfequr Rahman

Hi Md Moshfequr,

 

I checked and it does look like our team reached out to you via support ticket #30560657. Please check your registered email address for the update notification, you can also view and reply to your ticket here while logged in.

 

Thanks!

~Andrea
Upwork
86cf521f
Community Member

 I have the same problem

Hi Maryam,

 

I already followed up with the team handling your case and you can expect an update very soon.

 

Thank you.

~ Aleksandar
Upwork

I posted another question on this too here. I'm not sure why my account was suspended. I didn't receive any email notification either. Could somebody please delete and/or help me to delete my account? 

g_vasilevski
Retired Team Member
Retired Team Member

Hi Fallen,

 

Our team reached out to you via ticket to assist you further with your account. You can access your tickets on this Link. Thank you.

~ Goran
Upwork
raphael-miranda
Community Member

Hi, I have the same issue. My account is still suspended even they told me to fixed it after 24 hours verification. They marked my ticket resolved even the problem is not yet solved. My account is still in suspension 2 days ago until now. I believe I send the necessary documents and there is still no response about it. Please help me out

Hi Raphael,

 

Thank you for your message. I am sorry to hear about the action taken on your account. I see that you are already communicating with the relevant team via a support ticket here. One of our team members will reach out to you via the same ticket as soon as possible to assist you further.

 

Thank you,

Pradeep

Upwork
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