Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Account suspended

Highlighted
Active Member
Luca F Member Since: Dec 13, 2016
1 of 232

Hi,

I couldn't get why my account has been suspended. I checked for the emails but I couldn't find one saying my account has been suspended and the reason why.

I had a video chat with an operator but the problem's still there.
How can I manage it?

Highlighted
Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
BEST ANSWER
2 of 232

Hi Luca,

 

I checked and see you completed the verification process successfully and your account is again fully functional. 

View solution in original post

Highlighted
Active Member
Luca F Member Since: Dec 13, 2016
3 of 232
Thank you!
Highlighted
Active Member
Aiaz G Member Since: Jan 5, 2019
4 of 232

 I have the same problem

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 232

Hi Aiaz,

 

I just checked your ticket and saw that you already communicating with our team regarding your account status. Please follow up on that ticket with more information, as our team is awaiting your response in order to assist you further regarding your account status. I'll also follow up with them. Thank you.


~ Bojan
Untitled
Highlighted
Active Member
Waqas A Member Since: Feb 13, 2019
6 of 232

I have same issue, I forgot my security questions and due to multiple attempts I think it was blocked then support  did great job and reset my security question. Now when all is set and I am able to login it is shwoing account suspended. 

Can anyboy help as I am unable to submit ticket as well, I am back on upwork after a long time because of some personal reasons. 

Thank you in advance. 

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
7 of 232

Hi Waqas,

 

We'll have one of our team members reach out to you and address your concern directly via the support ticket that will be created! Thank you!


~ Bojan
Untitled
Highlighted
Active Member
Shiraya A Member Since: Dec 11, 2019
8 of 232

Hi there

 

I am new to Upwork. I just clicked 'Submit Application' to get my profile approved, and it came back with 'Your Account has been suspended.' I have no idea what I did wrong.

 

Also, my address needs to change from 4 Dell Road to 4 Dell Cottages however the area to enter the Street is greyed out so I can't correct it. Could this be why the account was suspended?

 

Thanks for your help.

All the best

Shiraya

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
9 of 232

Hi Shiraya,

 

Our team has already reached out to you via ticket with more details about your account. Feel free to follow up with any additional questions on your ticket directly and our team will assist you further. Thank you.


Untitled
Highlighted
Active Member
Javokhir Z Member Since: May 20, 2020
10 of 232

Hello!

I have the same problem. My account was suspended and I cannot understand why. I checked my email and notifications section in my profile and there is no letter about the reason for suspension . Can you help me to resolve this issue?

 

Best Regards

Javokhir

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS