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Account visibility set private by upwork

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
21 of 116

Hi Janine,

I`m sorry about the delay and the inconvenience this had caused you. 
Your profile visibility is set to public and now you will appear in search results. Thank you.


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Janine D Member Since: Jul 22, 2019
22 of 116
Thank you!
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Goran V Moderator Member Since: Mar 24, 2017
23 of 116

Hi Himanshu,

Can you take a screenshot from your end and send it to me on what do you see when you try to raise a ticket.


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Himanshu M Member Since: May 30, 2017
24 of 116

Hello Goran,

 

When i tried to describe my problem and click the next button the window just get disappear.

 

 

Regards,

Himanshu

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Amanda W Member Since: Sep 19, 2017
25 of 116

I am unsure if I am happy or disappointed to see that another freelancer is having the same issues. There is NOT a link available to change back to private (as the "help" box says) on my profile settings..the options are greyed out and cannot be selected; and when I attempt to open a ticket I am unable to submit the request as the "submit" button seems to do nothing. 

 

Just as the OP says, I have been actively looking, have active interviews, and three ongoing contracts which provide intermittant work. Perhaps the justification for changing someone's setting to private should be reconsidered by UpWork to include only those who have a lack of activity rather than a lack of earnings. I can forsee this being a regular problem for a vast number of freelancers. I am also concerned that the "private" setting will reduce the number of Upwork invitations and notifications from Talent Specialists. 

 

 

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
26 of 116

Hi Amanda,

 

I checked and your profile visibility has been reset for 30 more days. 

 

Thank you for your feedback.

~ Valeria
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Anna Lian Shae B Member Since: Oct 18, 2017
27 of 116

Can I also get my profile visibility to public, I am currently on contract and this kind of feature is not really good, 20% is on upwork on my earnings and this is kinda disappointing.

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
28 of 116

Hi Anna Lian,

 

 

Please go to Find Work page on your account and use the options listed in a pop-up message when you click on your visibility status to set your profile back to public.

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Anna Lian Shae B Member Since: Oct 18, 2017
29 of 116

Hello Vladimir,

 

It is not possible and I dunno why, please refer to my screenshot attached.

 

Thanks,

Anna

 

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
30 of 116

Hi Anna Lian,

 

Please use one of the three options/links on the left side of the pop-up window in order to update your profile visibility to public.

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