I can't raise a ticket to request to set my profile visibility to public (as the visibility is locked private now)! Therefore I am requesting the Upwork Community Gurus to kindly help me to set my profile to public or assist me to raise a trouble ticket.
Your profile was set to private due to not having earned in the last 30 days. You can check this announcement, and refer to the notification sent to you about your profile visibility status. You can change the status of your profile on your Find Work page and hover your mouse pointer on visibility for options to have your profile switched to public. Your profile status will be updated shortly. Thanks!
I have reset your visibility to public. Note that freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.
I have received the email from upwork help centre and it contains a request no. when i tried to click on the request number a new window open with upwork help centre page.
I am also attaching the screenshot of both the email and the output i get.
i havent received any support from customer support team and my profile still is set to private and i cant do anything even i am not able to receive job invites.
Can you support ot revert. How to request and take support for getting my profile public for next 30 days???
thank you for the Support. I have received the Email from the Custome support and mt profile visibility is updated.
Thanks a Lot for providing the solution and resolving my query.
Its really helpful. Thanks a lot once again!!