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Account visibility set private by upwork

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Active Member
Anna Lian Shae B Member Since: Oct 18, 2017
31 of 116

As of the moment, I prefer using basic(free) plan, If my reputation is good enough to get clients, then I'll definitely subscribe to a monthly plan, though how can I do that if my profile is automatically set to private right?

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Community Guru
Tiffany S Member Since: Jan 15, 2016
32 of 116

@Anna Lian Shae B wrote:

As of the moment, I prefer using basic(free) plan, If my reputation is good enough to get clients, then I'll definitely subscribe to a monthly plan, though how can I do that if my profile is automatically set to private right?


 You can do it the same way most freelancers do, by sending proposals to clients. Having your profile set to private in no way impacts that process--it just means that clients searching freelancers to send out invitations won't find you. 

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Active Member
Maryrose Joy V Member Since: Dec 4, 2017
33 of 116

I have the same issue. I have not used my account yet. My profile has been set to Closed /Private by upwork.There is no link to change back to active or public. When I click Customer Service it just takes me to the help page and nothing happens. Please Help. 

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
34 of 116

Hi Maryrose Joy,

 

I've updated your profile visibility to public and would like to direct you to check the email notification you received and use on of the options available on your Find Work page, in case you need to update your profile visibility again.

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Active Member
Maryrose Joy V Member Since: Dec 4, 2017
35 of 116

I truly appreciate your assistance. Thank you so much. Woman Happy

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Active Member
Mohammad Q Member Since: Nov 3, 2017
36 of 116

Hi Ma'am,

 

I am facing an issue that two of my agency profile's visibility has been changed to PRIVATE automatically and would also like to inform you that I have already gone through the upwork community. But I guess being an agency I don't think we can make earnings on every profile.

 

I request you to please share your response with a solution.

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
37 of 116

Hi Mohammad,

 

Note that the agency contractors in question can switch their profile back to public by earning again or using the link from the pop-up message on Find Work > clicking the locked private tag.Mohammad

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Active Member
Michelle C Member Since: Nov 20, 2017
38 of 116

I am having the same issue, there is no link to change back to active or public.  When I click Customer Service it just takes me to the help page and tells me the same thing. HELP!

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
39 of 116

Hi Michelle,

 

Your profile visibility has been reset and it should now be showing in search. 

Thanks for reaching out.

~ Valeria
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Michelle C Member Since: Nov 20, 2017
40 of 116

awesome! thank you so much :-)

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