Adding Vimeo video to portfolio not working

[thinkimaging]

Hi,

I am trying to add a Vimeo video to my specialist portfolio. I paste the Vimeo link, but the "save" button remains grayed out and I cannot proceed. The video is public. The link is in the format https://vimeo.com/123456789. (Not the actual address there).

Best regards, Kalle

[AleksandarD]

Hi Kalleheikki,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[thinkimaging]

Ok, so after some back and forth with support, it seems the issue was that I had the Vimeo video originally set to password protected, and it would not read as public, even after I changed it to public. 

Lesson learned: If you want to add a Vimeo link to UpWork portfolio, set the video to public in the first place or re-upload it with that setting.