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Re: Asking Phone or Contact details regarding Project

Ace Contributor
Abhishek G Member Since: Sep 20, 2018
1 of 6

Is there any rules ( If needed regarding project ) to ask client website details / email / phone or every single details in upwork message regarding Graphic Project like Business Card , Flyer , Poster 
Or in case of Website Development Client's information like Paypal , Contact ( Phone skype , email etc etc.. ) or social media link their project relatedsocial link to integrate their Paypa payment integrate or others 

can we ( me or every designer or developer ) can ask is it ok in upwork ? or its against rules ?
Just let me know 

Community Leader
Kristo H Member Since: May 6, 2017
2 of 6
As general rule, freelancers must be very wary for fraudulent clients as they are many. Typical ones ask for details and the most dirty ones post completely fake job posts with which they just try to gather information. Sad thing is, that freelancers are completely unprotected against these fake clients. One bad review and your business can be down for years. But, at the same time, of course, if you have the money, you can decline all risky ones and only pick the berries out. However, that would not have a thing to do with freelancing. Wish you all the best my friends!
Ace Contributor
Abhishek G Member Since: Sep 20, 2018
3 of 6

Thank You Kristo H sir !
But my question is asking client's details ( in which project i got hired ) like contact information regarding particular job like "business card / flyer / poster " 
is that okies ? or upwork will block our id ? 

Community Guru
Will L Member Since: Jul 9, 2015
4 of 6



If I understand your question, I am not aware of any limits Upwork has to prevent you from getting any information you need  from a client in order to complete a project. Certainly none of the information you mention in your post is off-limits for you.



Ace Contributor
Abhishek G Member Since: Sep 20, 2018
5 of 6

Suppose i got a business card or flyer designs 
where i need information regarding client like his contact details email or phone at that time we every designer have to ask to provide us the information 

so is it okies right ? im not aksing outside projects just to be make sure only particular project can we or i ask contact details ?

Community Leader
Sharon L Member Since: Jun 14, 2015
6 of 6

It's fine to ask for client details. So long as there is no circumvention. If you are being paid by your client, Upwork would like a cut.

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