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Bad Math in UpWork Freelancer Guide

howdymedia
Ace Contributor

"Service fees For each payment it processes, Upwork charges a 10% service fee, which is generally paid by the freelancer. For example, if you agree to perform a project for $200, you’ll receive $180, and Upwork will receive $20. Because of this, many freelancers choose to add a small mark-up to their rate to account for this business expense (for instance, charging $220, so that they will receive a flat $200)."

 

$220 * 10% (.1) = $22

$220 - $22 = $198

 

This should say:

"(for instance, charging $222.222, so that they will receive a flat $200)."

 

It matters to include the additional decimal place at the end as rounding will affect value with other values, although not specifically with $222.222.

 

$99.99 * 10% (.1) = $9.999

$99.99 - $9.999 = $89.991 = $89.99 rounded

So $99.99 will not return $90, but $99.999 should*.

 

* I am assuming the UpWork system allows for entering up to 3 decimial places, just keep to even dollar values for the target payout, though it depends when UpWork applies rounding.

ACCEPTED SOLUTION
kochubei_valeria
Community Manager
Community Manager

Hi All,

 

Thank you for bringing it up and sorry about delayed response. We have gotten a confirmation from the team that the error in the Freelancer Manual will be fixed in the next couple of weeks.

~ Valeria
Upwork

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7 REPLIES 7
tarpindersingh
Community Guru

I think the client is aware that 10% is going to be deducted and retained by the upwork and rest is to be paid to freelancer.

 

Any way a good client will find the good freelancer without worrying for some extra $.

 

Thanks for sharing this.

I'm not sure if you read carefully enough what I wrote above or took note of the title - this thread refers to the welcome guide that is presented to new UpWork users.

 

I did forget to link to it, which is found here:

 

https://d1u2uhea8ugy8e.cloudfront.net/upwork_freelancer_guide.pdf

 

 


@Steve B wrote:

I'm not sure if you read carefully enough what I wrote above or took note of the title - this thread refers to the welcome guide that is presented to new UpWork users.

 

I did forget to link to it, which is found here:

 

https://d1u2uhea8ugy8e.cloudfront.net/upwork_freelancer_guide.pdf

 

 


 This has been discussed and explained so many times I can't count them all.

 

Try search and you'll get your answers. Nothing is wrong.

marciamalory
Community Guru
No, Steve is right. The guide is incorrect. As far as I know, previous discussions have been about the amount of the actual fee, not the wording in the guide.

What Upwork needs right now is for some **bleep** good editors and typesetters to collate, edit and put all this information coherently into one searchable area, so that everyone can easily find it. The ToS also need an overhaul, as a lot of "must-not" rules, as understood  by Upwork, are simply not detailed.

 

(FWIW - I don't know if anyone else has this problem, but I can't search the questions in the help pages. The magnifying glass does not work for me - whatever browser I am using.)

 

This is not really OT, just enlarging upon it. The 10% math has been much discussed - but do you think anyone can find it? I thought this was what the new "Content" page was for - clarification. Although I cannot see why freelancers should be clarifying Upwork's arcane system.

tanner-james
Ace Contributor

Billion Dollar company for a reason

kochubei_valeria
Community Manager
Community Manager

Hi All,

 

Thank you for bringing it up and sorry about delayed response. We have gotten a confirmation from the team that the error in the Freelancer Manual will be fixed in the next couple of weeks.

~ Valeria
Upwork
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