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i_prsa
Community Member

Can you (Upwork) explain which exchange rate is used for withdrawals?

Today's withdrawal and today's official exchange rate don't match. Can you explain? 

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2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Irena,

 

Difference in exchange rates is not something Upwork can control. When a bank converts a transaction, they will mark up the interbank rate to buy or sell a currency. Online calculators will not take into consideration the mark up that is applied. Since rates constantly change throughout any given day, the rate you received is the rate offered by our bank at the time your specific transaction was processed. Thank you.

~ Goran
Upwork
i_prsa
Community Member

Right, sure.. 

Thank you

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