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Can you make complaints to Upwork about rude clients?

elm1302
Active

I've encountered some rude clients over the last couple of months and it's making me consider distancing myself from Upwork completely as I find it really discouraging. I encountered a client recently who became rudely dismissive and began making bitchy comments about my abilities. This only came about when I started to question her payment method and rate that she promised, which she also misled me on. There doesn't seem to be a way to pass on feedback or complain about clients when they are only interviewing you. Does UpWork consider feedback about a client when you haven't been hired by them? I would like to pass on feedback on their professionalism.

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kochubei_valeria
Community Manager
Community Manager

Hi Emma,

 

We do want to make sure Upwork is a marketplace where all user treat each other professionally and with respect. If any of your clients or potential clients make an inappropriate comment, please report them by flagging their message or by sending a request to customer support.

~ Valeria
Upwork

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