Feb 25, 2022 07:23:16 AM by Julian J
I withdrew my earnings and quickly realized they were being sent to an incorrect bank account #. I have corrected the error but my earnings are still being sent to that false account. I would like to correct this error as fast as possible without fees or delays. Is there a way to simply cancel the withdrawal request?
Feb 25, 2022 08:21:09 AM by Andrea G
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Feb 25, 2022 08:36:43 AM by Julian J
By which means will I be contacted? Phone, email, a message here on Upwork?
Feb 25, 2022 09:21:35 AM by Andrea G
The team will reply directly to your support ticket, Julian. You can check your support tickets here as I shared above, the new ticket will appear there once the team replies. An email notification will also be sent to your registered email every time the ticket is updated.
Feb 25, 2022 08:29:21 AM by Petra R
Julian J wrote:
Is there a way to simply cancel the withdrawal request?
No, there isn't but the money will simply bounce back to your Upwork account within a week or two