Cannot download and open file

[e8f6bef9]

Hi upwork community！

I cannot open and download doc file cilent sent to me in message room so far. Could you please give me some further support or assistance. I would greatly appreciate it.

Regards,

Amy

[e8f6bef9]

Hi upwork community！

I was deducted 4 more connects. I had 33 connects before I submitted a job with 8 points, but in the end, I only had 21 points left. May I ask what's going on?

Thanks

Amy

[spectralua]

Your connects history here:

https://www.upwork.com/nx/plans/connects/history?from=membershipIndex

[680726c0]

Hi, dear 

 Have you found any solution for your issue, I have got the same problem now

[PradeepH]

Hi Intizor,

I checked the job post you were referring to and it appears that it's already been taken down because it was in violation of Upwork TOS.

Please check out this course for more tips on staying safe on Upwork and please use the flag option found on each job post or message anytime you’d like to report a violation.

- Pradeep