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Re: Cant upgrade my account membership

amrwahba88
Active Member
Amr W Member Since: Nov 24, 2017
1 of 2

Dear all

Good day

When i try to use my credit card ( master card ) to pay for membership plus i get this message 

Your payment could not be processed. Please choose an alternate payment method or retry again later.


Please help and fix it
Thanks.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
2 of 2

Hi Amr,

 

Unfortunately, it looks like your bank declined the charge Upwork attempted.  Please, contact your bank and check with them regarding the decline.

~ Valeria
Upwork
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