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Client Set Archived Room

3ctechnologies
Community Leader
Muhammad U Member Since: Apr 6, 2016
1 of 11

Recently, a new client sent me a message for a job but i cant reply as it says "cant send messages in an archived room"..Does this mean, client has declined my offer or wht is it?

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 11

Hi Muhammad,

 

If the client has declined you proposal, you will receive a notification about it. Can you please send me a PM with a screenshot of this room or the name of the client so that I can check and confirm with the team? Thanks!

~ Joanne
Upwork
3ctechnologies
Community Leader
Muhammad U Member Since: Apr 6, 2016
3 of 11

Here is the screen shot..I withdrawl my proposal as i anticipated, if client doesnt want to communicate further or may be he is not serious about the job,,,Anyhow, Please check the screenshot and let me know, if there was a technical issue instead.

 

Thanks.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 11

Hi Muhammad, 

I received your screenshot and will go ahead and check this with the team. I also wanted to clarify if you withdrew your proposal when the client archived your message room? 


~ Avery
Upwork
3ctechnologies
Community Leader
Muhammad U Member Since: Apr 6, 2016
5 of 11

yes, i withdrew when the client archived the room and not before that.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
6 of 11

HI Muhammad, 

The team has confirmed that this is not a bug, and the room was archived by the client. 


~ Avery
Upwork
3ctechnologies
Community Leader
Muhammad U Member Since: Apr 6, 2016
7 of 11

ok, thanks.

vmrodiamar
Active Member
Vanessa Mae O Member Since: Feb 13, 2020
8 of 11
Why would a client archived a message room?
8a96cf9d
Active Member
Johar R Member Since: Feb 19, 2021
9 of 11

client send me a message and can't see the message and also can't reply to these messages because I am in an archived room. what is the problem?

**Edited for Community Guidelines**

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
10 of 11

Hi Johar,

 

I would like to confirm that everything is working as designed. Thank you.

~ Goran
Upwork
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