Client didnt deliver

[a74ca8fc]

A client didnt deliver but somehow after a week or something the payment automatically goes to the freelancer and he lies about that he deliverd i can prove that he didnt what can i do

[prestonhunter]

I am very sorry, but I do not understand what your concern is.

It is not Upwork's intention that clients "deliver."

Perhaps you are using some words in a way that I am unaccustomed to.

Could you please restate your question or concern using differential wording?

[a74ca8fc]

I order subs for youtube and he didnt deliver the subs. But after a while i
saw that my escrow payment proceed to him

[sofia2008]

Clients have 14 days to review and authorize the payment by themselves or ask for a refund if they are not satisfied with the outcome. After 14 days, payments are released to the freelancers.

[JoanneP]

Hi Hartleyson,

I'd like to look into this for you. For reference, please share the contract ID so I can check. Thanks!