Client stopped responding after work is done

[aliatabassum]

Hi I had a new client and he stopped responding me after everything in the project is done.
He only paid me $50 out of $300 and went offline.
He says to call me tomorrow and tomorrow but never responds when the time comes.
What should I do? I want to get paid for the project.

[g_vasilevski]

Hi Alia,

I checked your contract and I can see that it is set on hold at the moment. I would recommend to stop working until your contract is resumed and a new milestone is funded. 
To learn more about how you're protected under our fixed price protection, check out this Help Article. Thank you.

[aliatabassum]

I already have done everything. And why is it on a hold?

[g_vasilevski]

Hi Alia,

The contract is on hold due to a problem on your client's end. Once this is resolved the hold will be removed. For any additional information, I would recommend communicating further with your client. Thank you.

[prestonhunter]

Alia:

You made many mistakes with how you used Upwork on this project. These mistakes were your fault, not the client's.

This is a GOOD THING.

Because it means that YOU HAVE THE POWER.

You can do things differently in the future.

The important thing to learn is this:

Don't work for free.

If the client funded a $50 escrow payment, then you are only supposed to do $50 worth of work. Then you stop.

If the client wants you to do the whole project, and the whole project is worth $300, then the client needs to fund that much in escrow.

The budget does not count. It means nothing.

A promised payment of $300 does not count.

The only number that matters is what is funded in escrow.