Sep 19, 2015 11:04:21 AM by Anil N
Sep 19, 2015 02:49:24 PM by Valeria K
Hi Anil,
Could you please provide a bit more details? If it's a fixed-price contract was the client able to fund a milestone and is unable to release the payment or there is a problem with funding? What kind of error does the client see?
I would suggest your client contacts our Customer Support, so they can help directly.
Sep 19, 2015 02:56:14 PM Edited Sep 19, 2015 03:00:37 PM by Anil N
Hi Valeria,
I have an open ticket in this regard, with the help center.
The milestone was funded earlier, but we later agreed to a price higher the funded amount. After the milestone was approved, the client needed add funds to pay for this particular milestone.
Thank you.
Regards,
Anil
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