Connects

[#1]

I submitted two proposals, but just as I clicked 'submit proposal,' I found myself outside of the top four bidding positions. However, I still haven't received my boosted connects back.

[#2]

Hi Naeem,

Thank you for your message. I see that the Connects are already reversed to your Upwork account. Feel free to message us if you need further assistance.

- Pradeep

[#3]

Hi, there were two proposals sent, I have been refunded with just one outbid boosted proposal connects.

[#4]

Thank you for clarifying, Naeem. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#5]

Respected  LuiggiR,

I hope you are doing well, Need guidance from you; hopefuly you will guide better. The point is that; as per Upwork policy every "Rising Talent Badge" achiver get 30 free connects after achive talent badge! I achived this badge 2 days earlier.This is great honour for me from Upwork team. But i didnt receive free 30 connects yet? kindly guide me and i request you give some tips that; how can boost my profile? i am trying my best at this time, but in vain.

Best Regards

Zafar Abbas

[#6]

.Hey  Luiggi, i have created my account for more than 2 week and still didn receive any connects , can help me solve this problem?

[#7]

Dear Sir, i made my upwork account in the start of june but still i did not recieve my initial 50 connects hence i am unable to use this platform. kindly help!

[#8]

Hi Saba,

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

[#9]

Hi Sir,

I have the same situation right now. Been waiting for my 50 free connects upon signing up but unfortunately, I did'nt get it until today. Does this mean I won't have my 50 free connects anymore unless i will subscribe to our Freelancer Plus membership plan or purchase otherwise?

Thank you so much.

[#10]

Hi Afryl Joy,

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

[#11]

Hey  Luiggi, i have created my account for more than 2 week and still didn receive any connects , can help me solve this problem?

[#12]

Upwork no longer provides free Connects at sign up. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to the Freelancer Plus membership plan for $19.99 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork, as well as the free Connects tied to your membership for any subsequent months. 

Understanding and using Connects – Upwork Customer Service & Support | Upwork Help

[#13]

Thank you for this. I just signed up, and having a hard time applying for jobs. From all the information i gathered, i thought it was free. I guess now we'd have to pay to get started

[#14]

So apart from 10% of contract value we have to pay this 20$ per month also.

[#15]

Hi Pradeep

Today, I tried to purchase Connects using my PayPal Mastercard, bank account, and a gift card, but all of them were declined. My bank mentioned that the issue might be on Upwork's end. Could you please look into this?

[#16]

Hi Jared,

We can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

[#17]

congratulation

[#18]

Hey Pradeep, i have created my account for more than 2 week and still didn receive any connects , can help me ?

[#19]

Hi Pradeep,

My account is verified but my payment withdrawal method is inactive, I have added another one but its been 7 days but no response from team, also I had video chat with support team and showed my Id card and everthing but still my account services are on hold due to identity verification!!!!

Need your assistance as early as possible.

Regards,

[#20]

Hi Hassan,

This is Ronna, stepping in for Pradeep. Upon checking, it looks like your payment method is not added in your account. Could you please try adding it here? If the issue persists, please let us know so I can check this further. You can also visit this helpful page for your guidance. 

[#21 · Accepted solution]

Hi all,

As a freelancer or agency, you'll use Connects to Submit Proposals and let clients know you're interested in their project. You receive ten free Connects every month at the beginning of your billing cycle and bonuses for some interviews you win. We will send you a notification in Upwork (notification bell) and an email when you earn free Connects. For more information on how this works, check out our guide here.

To purchase Connects, go to Settings > Membership & Connects and click on the green 'Add More Connects' button. From there, select the amount to buy and click on the 'Buy Connects' button. Please note, that if you have sufficient funds on your Upwork balance, the charge will be applied to your Upwork balance. You can check out this help article to learn about the available Billing Methods.

[#22]

Hi Andrea I'm new join freelancing 

[#23]

congratulation 

[#24]

Respected Andrea G,

I hope you are doing well, Need guidance from you; hopefuly you will guide better. The point is that; as per Upwork policy every "Rising Talent Badge" achiver get 30 free connects after achive talent badge! I achived this badge 2 days earlier.This is great honour for me from Upwork team. But i didnt receive free 30 connects yet? kindly guide me and i request you give some tips that; how can boost my profile? i am trying my best at this time, but in vain.

Best Regards

Zafar Abbas

[#25]

Hello,

I tried alot i can't buy connects. I am from Pakistan i am using debit card and just started on Upwork.

whenever i am trying to buy connects error shows: Your payment could not be processed. Please choose an alternate payment method or retry again later.

Looking forward.

Thanks,

Mohid