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Cenk's avatar
Cenk Y Community Member

Consultations-Visible option doesn't seem to work

"Consultations" is being viewed by my customers even though it is visible=false. I also realized too late that it was enabled because I couldn't see it in my profile edit section. Visible option doesn't seem to work.

 

project-dashboard pageproject-dashboard pageprofile edit pageprofile edit pageprofile public view pageprofile public view page

4 REPLIES 4
Md Helal's avatar
Md Helal U Community Member

hmm. Looks like a bug.

Arjay's avatar
Arjay M Retired Team Member

Hi Cenk,

 

Thank you for your report. However, I tried and can't seem to replicate the issue you're describing. I can also confirm that there's no issue/bug with our Project's Visibility feature. You should be seeing a toggle switch to change the visibility between “on” and “off” for each project and yours seems to be disabled. Please see this screenshot for your reference. 

 

Also, please know that setting your projects as visible does not impact whether your Upwork profile is visible or changes your other availability settings. If you’d like to update your availability on your profile, see here.

 

~ Arjay
Upwork
Cenk's avatar
Cenk Y Community Member

I am sharing my Loom video recording. As it can be seen in 41 seconds, although the visibility of the "Book a consultation" feature is turned off in my profile settings, the Book a consultation field appears in the incodito browser.

https://www.loom.com/share/85052931048b4151a9c85d84cdd09fc4?sid=70afb57f-2819-491b-98e8-84db57cda2b4

Nikola's avatar
Nikola S Retiring Moderator

Hi Cenk,

 

Thank you for following up and sharing a video recording from your end. I’ve escalated your community post to a support ticket so that we can look into this further and assist you accordingly. One of our agents will be in touch with you soon to assist.

~ Nikola