I need help. I cannot use the desktop app since last night. I wasnt abel to get to count my hours. The upwork app keeps on saying "Checking connection secure" I need this fix asap I have shift tonight!!!!!!
It's been like this since forever. Trust me I tried reinstalling uninstalling multiple times and still the same. I don't even have the option to log in through the app!!!!!!!!!
Retired Team Member
Hi Chantell Feryal Ja,
I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.
Retired Team Member
Hi Chantell,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep
