Error Pop-up

[Sayali P]

I got a popup saying "Financial transactions for [my account] have been limited. Please check your email for additional information or contact customer support." I've got no new messages from Upwork in my mail 

[Joanne Marie P]

Hi Sayali,

I checked your account and it looks like our team has reached out to you previously requesting that you complete the identity verification process; however, you haven't responded to the request. Please check the email from our team and follow the instruction they provided so that you can complete this step. If you need further help, please let us know. Thank you.

[Sayali P]

Hi there,

Can you please send me instructions email one more time. I checked the same
but couldn't find any in my inbox.

[Joanne Marie P]

Hi Sayali,

You can also check the email from the team by logging in to your Upwork account and going here. Thank you.