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Financial transactions have been limited.

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Active Member
Irina V Member Since: Jun 5, 2019
271 of 299

Hello UpWork Team! I passed the verification of video chat, but in my account is still warning about the limitations on the transaction - "Financial transactions for Irina Vikhareva have been limited. Please check your email for additional information or contact customer support. "
But I did not receive any email regarding the restrictions. In my profile there are absolutely correct personal data. Please check my account and solve the problem, thanks! Sincerely, Irina Vikhareva.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
272 of 299

Hi Irina,

 

I`m sorry about the delay with this. Our team is finishing up with the review and once it's done one of our team members will update your ticket with more details. Thank you.


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Muhammad N Member Since: May 6, 2018
273 of 299
I'm facing the same issue from last 4 days and support team haven't replied me. Please resolve this issue this your responsibility we are paying you 20% on our each earning. Please fix my issue as soon as possible so that I can continue.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
274 of 299

Hi Muhammad,

 

Just to confirm that I`ve escalated your concern to our team. One of our team members will update your ticket as soon as possible and assist you further. Thank you.


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Muhammad N Member Since: May 6, 2018
275 of 299
Thank you for this
Active Member
Sarocha C Member Since: Apr 30, 2019
276 of 299

 

Hello UpWork Team!

 

I passed the verification of video chat, but in my account is still warning about the limitations on the transaction - Financial transactions for Sarocha Chalobol have been limited. Please check your email for additional information or contact customer support.

But I did not receive any email regarding the restrictions.


In my profile there are absolutely correct personal data.
Please check my account and solve the problem, thanks!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
277 of 299

Hi Sarocha, 

I apologise for the inconvenience. Please know that the limitation to your account has already been lifted. 


-Avery
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Sarocha C Member Since: Apr 30, 2019
278 of 299

Thank you

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Active Member
Juanita d Member Since: Oct 9, 2015
279 of 299

Hi, Avery!

 

I hope you could help me solve an issue on my account, too. There is a message saying that my financial transactions have been limited. 

 

Thanks in advance.

 

Kind regards,

Juanita

 

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
280 of 299

Hi Juanita,

 

One of our team members will reach out to you via ticket with more details and assist you further. If you have any additional questions feel free to post them on your ticket. Thank you.


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