Funds released different from funds pending?

[davidd1008]

Hello all, a client recently agreed to (and released) funds for a small hourly job. The total agreed upon and released was $88.22 however when I look in pending earnings it says $63.22 pending. So what's with the $15 difference? 

Any help would be appreciated. 

[boshoffirene]

Upwork's fee comes out of it.

[davidd1008]

No, I can see the service fee pending . The pending total from this client is $15.00 less than the funds that were agreed upon and released. 

We agreed on $85.00. The client approved and released $85.00

This is what I see in my pending earnings:

The $63.22 is $15.00 less than what we agreed on.

The $6.32 fee that is pending would be 10% of the $63.22 but we did not agree on $63.22 and $63.22 was not what the client agreed and released. 

[kochubei_valeria · Accepted solution]

Hi David,

It looks like the money for this contract has been released in two portions because originally agreed amount was $25. In your Transaction History you will see that the client released $25 first and then $63.22.

[davidd1008]

Wow, I could have just looked a little lower down my pending list lol.

And done better math... thankfully I don't do accounting gigs!

Thanks, made it perfectly clear. 

I appreciate you looking into that for me. 

[joanwords]

This is an extract from the main page on Freelancing Service Fees

Freelancer Marketplace & Pro Service Fees

Freelancers are charged a sliding fee based on your lifetime billings with each client (across all contracts you’ve ever had with that client company). Service fees are the same whether the contracts are hourly or fixed-price.

• 20% for the first $500 you bill a client across all contracts with them
• 10% for total billings with a client between $500.01 and $10,000
• 5% for total billings with a client that exceed $10,000

Example: On a $600 project with a new client, a freelancer’s service fee would be 20% on the first $500 and 10% on the remaining $100 for earnings after fees of $490.

Use this interactive rate calculator to see how much you’ll earn with your different clients and check your progress with a personal report of client-specific lifetime billings. Upwork also has an in-product rate calculator available to help you estimate your net earnings when submitting proposals.

Read full article here for a better understanding

https://support.upwork.com/hc/en-us/articles/211062538-Freelancer-Service-Fees