Feb 16, 2022 03:19:45 PM by Bill P
New client, set up a "trial" fixed price job with a couple milestones. Client was a nightmare. Last conversation was him yelling and cursing at me right before hanging up the phone.
Do I need his permission to end the job? Does he have any recourse to try to force me to complete the work if I do end the job?
Status: first milestone funded in escrow, I never requested payment for it.
Solved! Go to Solution.
Feb 16, 2022 03:37:56 PM Edited Feb 16, 2022 03:38:14 PM by Wes C
You can end the job at any time. Whatever is in escrow will go back to the client. They can still leave feedback, and even though the public feedback and stars won't show on your profile, any private feedback they leave will affect your JSS if the feedback is poor.
Feb 16, 2022 03:37:56 PM Edited Feb 16, 2022 03:38:14 PM by Wes C
You can end the job at any time. Whatever is in escrow will go back to the client. They can still leave feedback, and even though the public feedback and stars won't show on your profile, any private feedback they leave will affect your JSS if the feedback is poor.
Feb 16, 2022 05:24:04 PM by Bill P
Thank you. Confirms my understanding. Unfortunate about the JSS, but worth accepting to not have to proceed any further with this client or get him to accept delivery of work for the milestone (work was not complete in any case).
Feb 16, 2022 03:51:56 PM by Tatevik G
You don't need permission to end it, but if he hasn't approved the payment, it will be refunded to him automatically. He will also likely leave a bad review.
Feb 16, 2022 05:23:07 PM by Bill P
Thank you. That matches my understanding, but good to have it confirmed.
Feb 16, 2022 05:21:16 PM by Bill P
Yes, but definitions get murky when the client is sending emails threatening lawsuits. I'm not in a position to judge the merit of such claims, legally, so I'm trying to be careful and methodical about my decisions.
I decided to simply end the contract, without claiming any payment (work was not yet complete).
Feb 16, 2022 07:01:35 PM by Jennifer R
In this case you should re-read the ToS. They change from time to time, but they clearly define your relationship to the client.
Feb 16, 2022 05:09:42 PM by Peter G
Submit your work for the first funded milestone only and claim that payment, then cancel the contract.
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