Jun 1, 2022 07:41:45 AM by Shekhar V
Hi, Is live chat not operating anymore? I can't seem to find it anywhere in the Help Center section of the website. In fact, I can't seem to find any way how to contact support live chat in the Help Center.
I have followed all the articles I have watched lots of videos but there is no option for live chat.
my issue is not being viewed however it is a very common issue but I am still waiting for resolution my request-id is - Request #35332334
Solved! Go to Solution.
Jun 1, 2022 09:16:09 AM by Ashraf K
support.upwork.com
Live support is active and functional, I just checked it! Not sure, but I think you need to be a top-rated freelancer to be able to contact them!
Jun 1, 2022 09:16:09 AM by Ashraf K
support.upwork.com
Live support is active and functional, I just checked it! Not sure, but I think you need to be a top-rated freelancer to be able to contact them!
Jun 1, 2022 10:11:26 AM by Nikola S
Hi Shekhar,
I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Jun 1, 2022 06:10:39 PM by Shekhar V
That option is available for top-rated freelancers that's why the chatbot won't show you these options ( asked what type of account you need help with ) as a normal freelancer thanks!