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Muhammad's avatar
Muhammad O Community Member

How can I verify my phone number?

I want to ask that what is the procedure to get the Phone number verified badge?

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Muhammad,

 

Unfortunately, you won't be able to request phone verification yourself.

~ Valeria
Upwork

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89 REPLIES 89
Bojan's avatar
Bojan S Community Manager

Hi Burak,

 

We used to offer phone verification at freelancers' request and some freelancers who completed it then may still have legacy badges. However, we don't offer this process at freelancers' request anymore. 

 

Thank you!

~ Bojan
Upwork
Noemi's avatar
Noemi T Community Member

Hello,

 

I'm looking for how to get verified my telephone number and get a badge on my profile, but I can't see how do it myself. I would like my telephone number gets verified too and also I would like to get a "Phone Number Verified" badge into my profile.

 

Is that possible?

 

Thanks in advance!

Nikola's avatar
Nikola S Retiring Moderator

Hi Noemi,

 

Please know that we used to offer phone verification at freelancers' request and some freelancers who completed it then may still have legacy badges. However, we don't offer this process at freelancers' request anymore. We do offer ID verification badge currently and I can see that you have already gotten it.

 

~ Nikola
Noemi's avatar
Noemi T Community Member

Thanks for your reply, I have another question.

I have received three new reviews with 5 stars on my profile the last two
weeks, but I see that my profile has not updated or the percent hasn't
risen yet. When will the percent that I have on my profile be updated? Now
it is 75%, so it is not too much and I would like it to be updated to get
new clients.
Konstantinos's avatar
Konstantinos A Community Member

Hi Noemi,

 

JSS updates every two weeks. Tomorrow is the next update. 

Md. Forhad's avatar
Md. Forhad H Community Member

Thank You. Needed to learn about it and i got My anser. Thank you so much.

Sarfaraj's avatar
Sarfaraj M Community Member

I'm unable to verify my phone number please help me with that.

 

 

Nikola's avatar
Nikola S Retiring Moderator

Hi Sarfaraj,

 

We used to offer phone verification at freelancers' request and some freelancers who completed it then may still have legacy badges. However, we don't offer this process at freelancers' request anymore. 

 

Let us know if you have further questions.

~ Nikola
Sarfaraj's avatar
Sarfaraj M Community Member

this is my second comment here as I need a verification badge, can you please help me to verify my phone number...

Avery's avatar
Avery O Community Manager

Hi Sarfaraj, 


As Nikola has shared with you last time through this post, phone verification is no longer offered. We used to provide it before, and freelancers who were able to verify their phone numbers successfully have legacy badges on their profiles. 

Freelancers can verify their account for the ID Verified Badge. When you are eligible for the badge, the team will reach out to you directly with instructions on how to complete the verification. 


~ Avery
Abdullah's avatar
Abdullah H Community Member

Hello, newbee here... I want to verify my number which I'm using for my Upwork account. Please guide me. Thank u 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Abdullah,

 

We used to offer phone verification at freelancers' request and some freelancers who completed it then may still have legacy badges. However, we don't offer this process at freelancers' request anymore.


~ AJ
Upwork
Jean's avatar
Jean S Community Member

I can still see freelancers, with phones verified. As I have read freelancers can't ask to be verified, does Upwork ask freelancers to be verified somewhere down the line?

Will's avatar
Will D Community Member

I'm getting a message that says I need to verify my phone number prior to posting a job. Can someone please verify? Not seeing anywhere in my profile to prompt this, the phone number in my profile is correct. 

Arjay's avatar
Arjay M Retired Team Member

Hi Will,

 

I took a closer look and confirmed that you were able to update your company's contact information on file. Additionally, I cannot see the need for you to verify your account information further, so this should not be the case. Could you please share a screenshot of the error from your end when posting a job? 

 

We'll look into that and assist you accordingly. We're looking forward to your response.

 

~ Arjay
Upwork