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Re: Deleting Client Account

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Active Member
Kola R Member Since: May 3, 2019
3511 of 5,459

Hi,

I have both a freelancer and a client account . I would like to delete my client account but this pops up:

 

At this time we are unable to close your account. You have one or more open proposals. Please visit your Proposalspage and close your proposals.

 

I don't have any proposals open with my client account.

 

Please advise Smiley Happy 

 

Thanks

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3512 of 5,459

Hi Kola,

 

Thank you for reaching out to us. The Client part of your account was closed.


~ Bojan
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Ateeb A Member Since: Jul 26, 2019
3513 of 5,459

hello Bojan,
can you please close only my client account but i dont want to close my freelancer account.
can you please help me?

 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3514 of 5,459

Hi Ateeb,

 

Thanks for reaching out to us. I can confirm that your Client account is now closed. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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Ateeb A Member Since: Jul 26, 2019
3515 of 5,459

nothing else sir.

 

Thank you

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Salem S Member Since: Mar 31, 2020
3516 of 5,459

Good after noon Aleksandar,

Hope you are safe and healthy,

I want to close my client account since freelancer is enough, but it keeps on posting that i have proposals, i have no proposals on my client account!

Have been trying to do it for more than half and hour after refreshing eveyrthing.

any help would be highly appreciated

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
3517 of 5,459

Hi Salem, 

I'll go ahead and close your client account for you as requested.


-Avery
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Active Member
Leu B Member Since: Mar 31, 2020
3518 of 5,459

Hi! Could you delete mine too? I'm asking this because I've made a mistake. I put the last name in the first name box and viceversa. I want to create a new account because in the settings it doesn't let me edit the order of the names. Thanks in advance.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
3519 of 5,459

Hi Leu, 


There's no need to delete this account. Once you have submitted your profile for review, and your profile registration is accepted, you should be able to update your profile name by going to your profile settings. Let us know if you need further help!


-Avery
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Active Member
Timy A Member Since: May 4, 2019
3520 of 5,459

Hello,

 

I created account back in 2015 and since then I haven't used it. Today I started closing the unused account and one of them is upwork.

I tried to close it through settings page --> contact info but it says 

"Your account has been suspended. Please contact customer support."

Can you please delete my account as I don't plan to use it anytime soon as well email connected to it will be deleted to so this account will be useless...

 

Thanks

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