Apr 6, 2015 09:02:41 PM by Rachelle S
Solved! Go to Solution.
Dec 7, 2021 02:25:04 PM Edited Feb 2, 2022 01:10:06 PM by Valeria K
Hi all,
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to check out the solution here.
If you'd like to close your account, first make sure you withdraw any active proposals on your Proposals page
complete and close any active contracts and don't have any available or pending balance.Then you can close your account by visiting this page. For more information and detailed steps, please visit this help article.
Thank you!
Apr 17, 2021 11:34:09 AM by Mihaela B
Hi, how can I close my account? I tried by the instructions - contact info, but nothing happens when I click on that.
Apr 17, 2021 12:17:35 PM by Luiggi R
Hi Mihaela,
Your account has been closed as per your request.
Thank you.
Apr 19, 2021 07:39:31 AM Edited Apr 19, 2021 08:05:44 AM by Bojan S
I want to close my account, but receive a message:**Edited for community guidelines**
But I do not want to make a call here from Russia just to close my account. Other options possible ?
Apr 19, 2021 08:07:33 AM by Bojan S
Hi Andrey,
Please withdraw your active and archived proposals and close your active contracts.
Let us know once you have done and we’ll assist you further with closing your account.
Thank you.
Apr 19, 2021 08:16:23 AM by Andrey G
Ok, I have ended all contracts and withdrawn all proposals. What to do next ?
Apr 19, 2021 08:39:42 AM by Bojan S
Hi Andrey,
Thank you for following up. Your account has been closed as per your request.
Apr 19, 2021 05:23:48 PM by Joanne Marie P
Hi Vikas,
If you wish to close your freelancer account, you must first make sure that you have checked the following:
Once you have completed the checklist above, please go to Settings › Contact Info › Click the Close my account link.
Apr 21, 2021 02:48:26 AM by Evgeniy K
I've closed all contracts, I've removed all proposals too. But it's still not letting me just close my account.
Could you please permanently close it. Thanks!
Apr 21, 2021 02:51:57 AM by Goran V
Hi Evgeniy,
Just to confirm, you would like to be closed your account, correct? Because as I can see you have a client and a freelancer profile. Thank you.
Apr 21, 2021 03:28:30 AM by Goran V
Hi Evgeniy,
Could you please go to Settings > My Teams > click on the three dots > Leave Team. Once this is done our team will be able to completely close your account. Thank you.
Apr 21, 2021 09:58:42 PM by Evgeniy K
Hi, it is done, please proceed and close my account, thank you!
Apr 21, 2021 11:46:48 PM by Joanne Marie P
Hi Evgeniy,
As requested, your account has been closed.
Apr 23, 2021 09:38:34 AM by Gen C
I want to close my account but am unable to access the contact info part of my settings - it just defaults to the password section
Apr 23, 2021 10:18:43 AM by Bojan S
We have closed your account as per your request, Gen.
Thank you!
Apr 24, 2021 09:34:13 AM by Nikola S
Hi Krishnashis,
Thank you for reaching out to us. Your account is closed as per your request.
Apr 26, 2021 12:09:54 AM by Meriam R
Apr 26, 2021 12:13:39 AM by Aleksandar D
Hi Meriam,
Your account has been closed as per your request.
Thank you.
Apr 26, 2021 06:58:43 AM by Tom W
Apr 26, 2021 08:02:14 AM by Andrea G
Hi Tom,
Your account has been closed as per your request.
Thanks!
Apr 27, 2021 01:40:06 PM by Geraldine H
How do you delete this account . I am requesting to be removed !!
Apr 27, 2021 02:31:21 PM by Andrea G
Hi Geraldine,
I checked and it looks like you were able to close your account. As a gentle reminder, please know that users are not allowed to have more than one freelancer account regardless if the old account is closed. If you find the need to use Upwork in the future, please reach out to us through our different support channels and our team will assist you with reinstating your account.
Thanks!
Apr 28, 2021 10:56:27 AM by Andrea G
Hi Corey,
Your account has been closed as per your request.
Thanks!
Apr 29, 2021 01:54:21 AM by Aleksandar D
Hi Michelle,
Your account has been closed as per your request.
Thank you.
Apr 29, 2021 06:50:28 AM by Gayathri R
Apr 29, 2021 06:53:40 AM by Goran V
Hi Gayathri,
Are you having problems with accessing your Settings page? I would like to confirm that by design you will be asked to log in with your password or via Google when you're trying to access your Settings. Thank you.
Apr 29, 2021 07:14:12 AM by Gayathri R
Apr 29, 2021 08:09:21 AM by Andrea G
Hi Gayathri,
Your account has been closed as per your request.
Thanks!
Apr 29, 2021 08:25:09 AM by Gayathri R
Apr 29, 2021 09:34:23 AM by Andrea G
Are you trying to access your profile from a link you'd saved, Gayathri? If so, you can see your profile is not available anymore, even when a user is signed in to their Upwork account. This is what they'd see.
Apr 29, 2021 09:51:05 AM by Chris F
How can I delete my UpWork Account.
You guys don't make it easy to get to someone to do this.
Apr 29, 2021 09:00:59 PM by Joanne Marie P
Hi Dolapo,
To close your account, please make sure that you clear any outstanding open, active or pending activity.
Once you have checked the list above, you may close your account following the steps below:
Apr 30, 2021 11:04:27 AM by Jennifer K
I have a new account, have nothing in my history and it will not allow me to even click on the Contact info tab.
Apr 30, 2021 12:01:02 PM by Andrea G
Hi Jennifer,
Your account has been closed as per your request.
Thanks!