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How to Delete Account

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Active Member
Giovanni P Member Since: Sep 10, 2020
5241 of 5,260

Hi,

I had my Upwork account years ago but not used for long time. I tried to login recently but forget all of credentials.

The old account should be deleted if it exists but I have no idea how to delete it in my side.

Can you delete it if the past account stil exists?


The fact that I need to ask this on a community forum and that there is no possiblity to contact support directly to you.

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Active Member
Universe'S W Member Since: Sep 11, 2020
5242 of 5,260

So, a couple of things. First, the FAQ should not tell me there's a way to delete my account and I can't actually delete my account. Maybe update the FAQ, because I saw a post from three years back having the same problem. The Contact Info link doesn't even take you to the right page. It redirects to privacy settings for password stuff and that makes no sense to me.

Now, secondly, yes I would like this account deleted. There's no obvious way to change names. It simply took my email and I didn't notice a way to change it, but that may be on me overlooking something. If the ability to change names is actually not there, could someone consider adding it? Again. I probably missed something.

And, yes, just making sure I'm clear on this, I would like this account deleted.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
5243 of 5,260

Hi there,

 

Your account has been closed as per your request.

 

Thank you.

~ Aleksandar
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Active Member
Nina A Member Since: Sep 11, 2020
5244 of 5,260

I have been attempting to close my account. I meet all of the requirements to close an account and have followed all of the instructions. When I go to Profile Settings, I can only access the page regarding password changes. 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5245 of 5,260

Hi Nina,

 

I checked, and it looks like you have closed your account already. 


-Joanne
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Active Member
Ramla S Member Since: Sep 15, 2020
5246 of 5,260

Please delete my suspended account

**Edited for Community Guidelines**

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
5247 of 5,260

Hi Ramla,

 

Your account is now closed, thank you.


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Active Member
Josh B Member Since: Sep 6, 2020
5248 of 5,260

I have a client and freelancer account.  I'd like to KEEP the client account. I'd like to delete the freelancer account. Can't figure out how. Thank you.

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Active Member
Tamim A Member Since: Sep 6, 2020
5249 of 5,260

please read the details here  these are complete instructions to close your agency/freelnceer account

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Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
5250 of 5,260

Hi Josh,

 

As per your request, we've proceeded to close your freelancer profile.

 

Thank you,

~ Luiggi

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