I had my Upwork account years ago but not used for long time. I tried to login recently but forget all of credentials.
The old account should be deleted if it exists but I have no idea how to delete it in my side.
Can you delete it if the past account stil exists?
The fact that I need to ask this on a community forum and that there is no possiblity to contact support directly to you.
So, a couple of things. First, the FAQ should not tell me there's a way to delete my account and I can't actually delete my account. Maybe update the FAQ, because I saw a post from three years back having the same problem. The Contact Info link doesn't even take you to the right page. It redirects to privacy settings for password stuff and that makes no sense to me.
Now, secondly, yes I would like this account deleted. There's no obvious way to change names. It simply took my email and I didn't notice a way to change it, but that may be on me overlooking something. If the ability to change names is actually not there, could someone consider adding it? Again. I probably missed something.
And, yes, just making sure I'm clear on this, I would like this account deleted.
I have been attempting to close my account. I meet all of the requirements to close an account and have followed all of the instructions. When I go to Profile Settings, I can only access the page regarding password changes.