Fair enough, but I wouldn't close it in your position.
Many wannabe-freelancers try to find a way into Upwork, and Upwork rejects them.
Something to have in mind.
When things are confusing, either you try to solve it or you try to go away from it. That's what I'm doing here. I have trouble understanding upwork, nothing in it is making sense to me.
To close your account, please make sure that you clear any outstanding open, active or pending activity.
You can find more information in this help article. Once you have checked the list above, you may reach out to us again and we will be happy to assist you further.
Additionally, feel free to check this webinar to help you better understand how to get started with freelancing on Upwork.
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