How to recover my account

[#1]

My upwork account is created by my previous company and now i have left my company, They have changed the password of my account and they are using my account for bidding purpose. I want to recover my account or i want to delete or cancel my account because they are doing wrong thing.. what to do.. Please help me out.. I am trying to connect with upwork support team but there is no live chat services avaailable.. Thanks 

[#2]

Hi Vinay,

I want to clarify that this isn't something we can do; your work history can't be transferred from one account to another. Additionally, as a gentle reminder, having multiple accounts is a serious violation of the Terms of Service. 

Please click on my name and send me a private message with the registered email address of the account you wish to recover; we'll gladly assist you further. 

[#3]

That's exactly why I want to recover my account as I understand having a two account under same name is not allowed in the platform. Sharing the details with you, please help me recover this account.

[#4 · Accepted solution]

Dear Upwork Support,

I need help recovering my Upwork account. My former employer created it, but I've left the company. They changed the password and are using it without my permission.

Please help me either regain control of my account or delete it. I'm ready to provide any necessary documents or verification.

[#5]

Hi Tsl,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you.