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Re: How to recover my suspended account

atabulat
Active Member
Ata B Member Since: Aug 19, 2020
11 of 35

Hi Goran, 

My account is suspended but I haven't recieved any e-mail about why it is suspended.

Thank you.

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
12 of 35

Hi Ata,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.


~ Bojan
Untitled
aachab
Active Member
AACHAB A Member Since: Apr 6, 2021
13 of 35
I don’t know why my account is suspended. Please some can help me.
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
14 of 35

Hi Aachab,

 

I checked and it looks like the team has reached out to you regarding your account suspension. Please log in to your account and go here. Please follow the instruction they provided on the ticket to get this resolved as soon as possible.


-Joanne
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1ccb31c2
Active Member
Shivam S Member Since: Sep 17, 2020
15 of 35
Hy, My account is suspended how I recover it
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
16 of 35

Hi Shivam,

 

Please refer to the instruction shared with you on your ticket. Once you`re ready feel free to start the verification. Thank you.


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186f7b13
Active Member
Sana A Member Since: Oct 27, 2020
17 of 35

Hello,

My sister's account has been suspended temporarily and also she is unable to post on community discussions, whenever she tried to question, she gets a response saying-You do not have sufficient privilege for this resource or its parent to perform an action.

 

Please help her out, her request number is- #30035001

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
18 of 35

Hi Sana,

 

Unfortunately I can't share details for another user with you. Your sister can follow up on her ticket directly and our team will be more than happy to assist her further. Thank you.


Untitled
186f7b13
Active Member
Sana A Member Since: Oct 27, 2020
19 of 35
She is not getting reply and she is also not able to post on community.
Please check the issue
3c6c22cd
Active Member
Feng D Member Since: Dec 23, 2020
20 of 35

hi, Goran

i also have the same problem, i register my first upwork account, and then i receive a email from 

Jake (Upwork Help), he asked me to upload some documentation.

I tried to upload some document to verify my identity, but the background system said it has I'm sorry! We are experiencing technical problems and are unable to process your request immediately

Now it said my account has been suspended. Please contact customer support.

That's why? It takes me a lot of time to sign up, what should i do now?

Please help me, thx

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