I am a top-rated Freelancer, and today when I opened my account I saw that I have been suspended. I contacted Support, and I found out that they don't know why the Higher Department has suspended my account Since there has not been any ticket.
And asked me to wait until they (the higher department, will actually reply to me)
Can anyone help me, I have an interview going on.
Our team will assist you further as soon as possible directly on your ticket. If you have any additional questions feel free to post them directly on your ticket with number 28478887. Thank you.
I have submitted the requested document as per instructions, and also I have attached those documents in ticket discussion.
It has been 24 hours since the submission of Documents.
And more than 48 Hours, Since the ticket Open. ticket number 28478887.
No Reply or any information has been given to me as for now.
I have tried asking the Upwork Support Chat. and seems like they also do not have any information on this.
please guide me further,
I understand your concern with this and rest assured, I`ve escalated your concern to our team. One of our team embers will update your ticket as soon as possible and assist you further directly on your ticket. Thank you.
Our team will also update your ticket as soon as possible and assist you further directly on your ticket. If you have any additional questions, feel free to post them directly on your ticket. Thank you.
My name is Muhammad Amir and I had a Top-Rated profile on Upwork. A few days ago, my account was put on hold due to "irregular activity" and I was asked for verification.
I have submitted all the original documents and it's been around 4 days since they replied to me. When I see my profile, it says my account has been suspended. Please can you update me regarding this?
Rest assured, I`ve escalated your concern to our team and one of our team members will update your ticket as soon as possible and will assist you further. Thank you.