Aug 25, 2020 07:06:24 AM by Pradeeba B
I am getting an error "link expired", whenever I try to submit the proposal. Can I get customer care email to resolve this issue please?
Jul 19, 2022 01:29:37 AM by ahmed a
I am having the same problem. 'This link has expired' Can you please guide me. Thanks
Jul 19, 2022 07:10:16 AM by Annie Jane B
Hi Ahmed,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Jul 20, 2022 03:49:16 PM by Keith L
I'm also having the same issue and finding it hard to reach support.
Jul 20, 2022 04:11:32 PM by Joanne P
Hi Keith,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Jul 21, 2022 04:28:07 AM Edited Jul 21, 2022 04:29:10 AM by Haroon A
I am not able to submit my proposal to any project. This link is expired. Please contact customer support to receive a new URL. The URL will be active for 30 days. Please help.
Jul 21, 2022 05:56:58 AM by Andrea G
Hi Haroon,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Aug 19, 2022 12:02:56 PM by Shahnewaj Maksud S
Hi, I am getting "Link is expired" everytime when submitting proposal. Kindly update me how to resolve this issue.
Aug 20, 2022 08:36:53 PM Edited Aug 20, 2022 10:18:59 PM by Pradeep H
Try to clear cache, and this way your link will be open, some times when I submit my job **Edited for Community Guidelines**it happens with me but trust me clear cache is best and easy option.
Oct 4, 2022 02:03:40 AM by Vincent F
Same here im having "Link has expired" error, how to solve this problem?
Oct 4, 2022 05:49:35 AM by Annie Jane B
Hi Vincent,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Oct 4, 2022 06:45:34 PM by Michelle G
I am getting the same error all day for every job I try to use Apply button, it goes to page that says, "This link has expired."
The get support feature is of no use for this.
Oct 13, 2022 12:03:28 AM by Harpreet K
I am also getting the same error saying the link has expired, while submitting proposals. I have attached the ss.
Oct 18, 2022 04:51:05 PM by Shady Y
I'm handing the same problem ..once I press on submit proposal I get this message "
Please contact customer support to receive a new URL. The URL will be active for 30 days."
I need help please .. thanks in advance 🙂
Oct 18, 2022 06:41:06 PM by Arjay M
Hi Shady,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Jan 4, 2023 09:13:53 PM by Rose Carmel C
Please contact customer support to receive a new URL. The URL will be active for 30 days.
Jan 19, 2023 05:23:09 AM by Julen F
I am having a problem, whenever I select a project and can't even submit my information. This link is expired. Please contact customer support to receive a new URL. The URL will be active for 30 days
can you help me about this too,.
your help really appreciated
Jan 24, 2023 02:16:52 AM by Daniel I
I am experiencing this too,
When I try to submit a ticket there is no option for this.
Please help
Jan 24, 2023 06:58:19 AM by Annie Jane B
Hi Daniel,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Jan 31, 2023 01:13:12 PM by wessam e
Whenever I click on Submit a proposal, it says the link has expired. Help me, please
Feb 22, 2023 09:39:42 AM by Yuliyan D
I'm having the same problem ..once I press on submit proposal I get this message "
Mar 3, 2023 05:23:06 AM by Ivana T
Hello! I'm having the same problem whenever i try to apply for the job... "Please contact customer support to receive a new URL. The URL will be active for 30 days"
Apr 9, 2023 03:56:36 AM by Muhammad A
Hi
I am getting below messege
Please contact customer support to receive a new URL. The URL will be active for 30 days.
Apr 9, 2023 12:19:40 PM by Annie Jane B
Hi Muhammad,
Thank you for reaching out. It looks like you still have to resubmit your ID for verification. Please check the instructions on your support ticket here.
Apr 10, 2023 09:58:47 PM by Shahnewaj Maksud S
Same problem. I am getting an error "link expired", whenever I try to submit the proposal
Apr 11, 2023 01:47:45 AM by Annie Jane B
Hi Shahnewaj,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Aug 16, 2023 04:20:21 AM by Hajni G
I have the same issue. I can't submit a proposal to any job. Please can you help me sort this out? 🙂
Aug 16, 2023 06:32:44 AM by Annie Jane B
Hi Hajni,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Oct 25, 2023 08:01:32 AM by Thomas B
Hi there,
I am having the same issue with my account - please can you help?
Oct 26, 2023 09:31:01 PM Edited Oct 26, 2023 09:33:18 PM by Joseph L
Good day, I am also experiencing the issue. I already tried clearing my cache and using a different browser and even tried the mobile app but to no avail. Can someone please convert my issue to a ticket? I tried using chat support but it is not giving me an option to submit a ticket.
thank you
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