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samdejong
Community Member

I can’t add a billing method

Hello, whenever i try to add a billing method I get an error that my account is still in review - so I can’t add a billing method to get connects.

FYI: My account is not in review anymore. I’ve already got a job.
3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Sam,

 

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
samdejong
Community Member

I still have the problem, look: i did not get an email
BojanS
Community Manager
Community Manager

Hi Sam,

 

Our team will review this case and update you directly via a support ticket within the next 48 hours.

 

Thank you for your patience. 

~ Bojan
Upwork
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