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I can't login to upwork help support.

binzailani3136
Active Member
Bin Z Member Since: Jul 19, 2016
11 of 23

Hi Miss Valeria.

Thanks for your reply.

It still redirects me to other page.

Smiley Sad

 

ahmed-ibraheem
Active Member
Ahmed I Member Since: Jun 27, 2018
12 of 23

Same happen to me.. have you found a way to solve it?

fleteman
Active Member
Jose S Member Since: May 10, 2017
13 of 23

Any joy with this? I have exactly the same problem : |

sberezovaya
Active Member
Svitlana B Member Since: Aug 30, 2018
14 of 23

I have the same problem.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
15 of 23

Hi Svitlana,

I just checked your account and I can see that our team has reached out to you via ticket, you can access your tickets on this Link. Let me know if you`re receiving any errors or your being redirected when you try to access your ticket section. Thank you.

~ Goran
Upwork
sberezovaya
Active Member
Svitlana B Member Since: Aug 30, 2018
16 of 23

Thank you, but this link redirect me to "My job feed" page too.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
17 of 23

Hi Svitlana,

Please try logging in with another browser to your account and then accessing this link. First you will need to log in and then you will be able to access your Request section. If you`re still experiencing the same issue let me know, thank you.

~ Goran
Upwork
sberezovaya
Active Member
Svitlana B Member Since: Aug 30, 2018
18 of 23

It does not work using  firefox too. The link redirect me.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
19 of 23

Thank you for the follow up Svitlana,

Our team will investigate this further from our end and reach out to you directly with more details soon. 

~ Goran
Upwork
sberezovaya
Active Member
Svitlana B Member Since: Aug 30, 2018
20 of 23

Thank you. IE does not help too. I really need help because I need to complete identity verification video call and can't reach help center. Is it possible to receive this call in another way?

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