I did some work before the contract ...

[6aa08ede]

I am not getting paid by my clients.

After submitting the proposal, the client gave me the job.

I thought the right contract would then be signed and I would be hired.
However, the client is muddled about the contract and will not pay me.

I cannot communicate with the person in charge and cannot get through to her.

She said she would pay me if I did a few more jobs, but she has not promised, and I don't know when that will be.

Anyway, I don't trust them and I don't know how much money they will give me. If you don't mind, I would like to receive the prescribed $30 or so.

[JoanneP]

Hi Akito,

Thanks for reaching out. We always encourage users to only start working on the project once they have an active contract (the client sent an offer, and you accepted it). The client will send you an offer through Upwork, and once you accept it, the job will show in your Upwork account as an active contract. Since you've already worked on the project, you will need to reach out to your client so that you can discuss about the project and your payment. 

Below are a few Upwork Academy courses to help you get started:

• How to create your profile
• Finding work
• Profile Title & Overview
• Building Your Portfolio
• Submitting Proposals

You can also sign up for upcoming events and webinars to learn more about how you can boost your success on Upwork.

It would also be best to visit these articles for more information on how you can keep in line with Upwork's Terms of Service when engaging on the website:

• The new starter's guide to being safe and successful on Upwork
• Get to know each other before a contract
• Keeping your contact information safe

You may also want to read up on this Community article and these articles for more information about working safely through Upwork.

[6aa08ede]

hi, thank you for your reply.

I have chatted with the person in charge, but have not received a response.

What should I do next?

[spectralua]

Nothing. You worked for free.

Next time work with contract.

[wlyonsatl]

You are a victim of the old Wimpy business model - "I will gladly pay you tomorrow for a hamburger today."

No contract on Upwork's system = no work to be done for a "client"

Just chalk this up to experience and know better next time.