cassplouis
Member

Instant Pay/$0.00 balance

A client paid my for a project and I have Instant Pay set up, however my balance shows $0.00. Please help. 

1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Hi Cassandra,

 

I checked this for you and the client has approved your milestone and funds have been currently subjected to a standard five-day security period. Those funds will become available for withdrawal as shown under the date details in your Transaction History. In order to check the status of your payment, please go to your account > select the Reports tab > Overview and you’ll see the funds under the Pending tab

 

Once funds become available in your account balance, you’ll be able to withdraw them from your Upwork account to your payment method by using the Get Paid Now button under the Available tab or by going to your Settings> Get Paid and click Get Paid Now. 

 

Let us know if you need any further assistance.

 

Thank you.

~ Bojan
Upwork