Intro video disappeared from profile

[katiecan1]

Hello Community!

I just viewed my profile and discovered that my intro video (posted many years ago), is no longer visible. Any ideas on what happened to it?

Thanks in advance for insights.

Best,

Kathryn

[NikolaS]

Hi Kathryn,

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.