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JSS and ended contracts

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
11 of 13

@Denise S wrote:

. And could you clarify - I thought when a Top Rated had feedback removed, it still calculated into their JSS? Is that the case?


 The whole point of the perk is to exclude the contract from the JSS calculation. Removing the physical feedback is only an optional extra.

 

If a contract takes you out of the top rated percentage you have 14 day to have it excluded, afterwards it is too late,

richard_wein
Community Guru
Richard W Member Since: Jun 22, 2017
12 of 13

@Petra R wrote:


The whole point of the perk is to exclude the contract from the JSS calculation. Removing the physical feedback is only an optional extra.

 


 Physical feedback? You mean like a bunch of roses (good) or a slap in the face (bad)? Smiley Wink

tlbp
Community Guru
Tonya P Member Since: Nov 26, 2015
13 of 13

Any contract will have an impact on JSS, whether funds changed hands or not. However, there are limits to how much damage a single contract can do. Obviously, the more separate contracts you have, the less the power of each one. So, landing more gigs (and having positive outcomes) can help diffuse the effect of a single bad gig.  

 

For open contracts, refunds and other non-normal outcomes, the key is to not have a series of them. Also, the absence of repeat clients won't negatively affect your score. However, the presence of repeat clients will have  a positive effect. So, it can be beneficial to take a gig from a past client if the opportunity arises. (Use the filters in Job Search to locate past clients' new gigs.)

 

 

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