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JSS

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Ace Contributor
Nemanja R Member Since: Mar 25, 2019
4491 of 4,797

It can take a day or two.

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Community Guru
Petra R Member Since: Aug 3, 2011
4492 of 4,797

Md K wrote:

Hi, I am a new freelancer, and recently I have completed a job and get 5 star feedback, but it's not showing at my account, and at the status section it says "Last updated Jun 21". When my "Job Success Score" will change? Thank you


You won't get a JSS at all until you have completed at least 4 to 8 (depending on size) contracts with a minimum of 3 different clients.

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Ace Contributor
Arfat H Member Since: Jun 11, 2019
4493 of 4,797

I completed one project and get 4.80 feedback. But I have no JSS yet. If I completed another job, Will I See my JSS in my profile? 

 

Thanks Upwork

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Community Guru
Petra R Member Since: Aug 3, 2011
4494 of 4,797

Arfat H wrote:

I completed one project and get 4.80 feedback. But I have no JSS yet. If I completed another job, Will I See my JSS in my profile? 


No, you need 4 to 8 completed contracs from a minimum of 3 different clients

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Active Member
Charles F Member Since: Jan 9, 2020
4495 of 4,797

Hi,

 

I currently have a job success score of only 61%, although all my public feedback has been near 5 stars.

 

My "clients who recommend me" is also at 86%. 

 

I'm at a loss as to why my success score is so low. I did have a canceled contract that never even started, so I wonder if that is it. There was another job that did complete, which was not the smoothest and no feedback was given from the client. So I wonder if this specific job is dragging me down.

 

Is there a way to find out the effect of a single job on a success score? And if I was to refund the client, could that potentially improve my overall score?

 

Thanks

 

 

 

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Ace Contributor
Arfat H Member Since: Jun 11, 2019
4496 of 4,797

I completed one hourly job and get 4.80 feedback. If i completed another job can i get jss on my profile

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4497 of 4,797

Hi Arfat,

 

More than 90% of freelancers have a score after 5 projects. Since not all projects and clients are equal, the length of time will vary. Nearly all freelancers have scores after completing eight projects. The projects need to be with at least three different clients and take place within a 24-month period. Feel free to check out this help article to learn more about the Job Success Score.

 

Thank you.

~ Aleksandar
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Active Member
Mike H Member Since: Jul 4, 2020
4498 of 4,797

When I apply for jobs my Job 'Success Score: At least 90%' appears as if I havent completed jobs.  I have completed 2 jobs on there with 100% so why does it say this?  my main freelancer acccount is **Edited for Community Guidelines**

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Community Guru
Prachi T Member Since: Nov 4, 2017
4499 of 4,797

You don't have a Job Success Score yet. You will probably get it after you finish 3-5 jobs with at least three different clients.

The JSS looks like this:

JSS.png

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Community Guru
Petra R Member Since: Aug 3, 2011
4500 of 4,797

Mike H wrote:

When I apply for jobs my Job 'Success Score: At least 90%' appears as if I havent completed jobs.  I have completed 2 jobs on there with 100% so why does it say this?  my main freelancer acccount is xxxxxxx

 


It says that because clients set a preference for a JSS of 90% plus. Because you don't have a JSS yet, you don't meet that preference yet. As Prachi pointed out, you'll get a JSS after you've completed a few more jobs.

What do you mean, your "main" freelancer account? You're only allowed one account...

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