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Re: Locked private Profile

voskerchian
Community Guru
Hasmik V Member Since: Aug 12, 2017
211 of 2,257

Hi Melody,

 

There are 3 ways to make your profile public again:
1. Start earning,
2. Contact support and they'll do it for free,
3.Get a plus membership plan which will cost you $10 monthly, and will give some other benefits.

 

Hope this helps!

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
212 of 2,257

Hi Melody,

Hasmik's answer is correct, however I've taken the liberty of resetting your profile visibility, so you will now be seen in the search results.

~Nina
meloikdm
Active Member
Melody Ann D Member Since: Jan 31, 2018
213 of 2,257

Thank you!

kathy1010
Community Guru
Virginia F Member Since: May 14, 2017
214 of 2,257

Valeria, this is an old thread. I just hit upon it. I have my account on private for a very specific reason. I get constant jobs. Do you think I'm hurting myself by remaining private? Just curious.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
215 of 2,257

HI Virginia, 


Setting your profile to private means you do not show up in the client's search results when they look for freelancers in your Job Category. You're part of the Top Rated Program, have constant contracts, and still land jobs despite setting your profile to private. Robot Happy I think you're doing very well for someone who's profile is set to private. Keep it up!


~ Avery
Upwork
jc1389
Active Member
John Christian A Member Since: Sep 29, 2018
216 of 2,257

Please unlock my profile, too. Im thinking on going back to doing freelance work

joanbonjoc
Community Guru
Jo-An B Member Since: Aug 2, 2016
217 of 2,257

Hi John,

I changed your visibility back to public, keep in mind that if you do not earn in the next 30 days your visibility will be switched back to private. Thank you.

~ Jo-An

Untitled
meloikdm
Active Member
Melody Ann D Member Since: Jan 31, 2018
218 of 2,257

Good day! Would also need assistance in contacting the customer support regarding Locked private account. I am a newbie and would really appreciate the support! Thank you in advance!

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
219 of 2,257

Hi Melody,

I have responded on another thread to you about this, I have reset your profile visibility so theres no need to contact customer support to do that at this time, thank you!

~Nina
aromitman
Active Member
Arianne R Member Since: Oct 2, 2018
220 of 2,257
Hi, can you make my account public so that clients can see them. I have a client and he said he cannot see me. He wanted to hire me. Hope you can help. Thanks.
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